Saturday, October 5, 2019

Language analysis Article Example | Topics and Well Written Essays - 250 words

Language analysis - Article Example Yves employs the emotive language all through the article, which arouses the readers’ emotions in every featured experience or event (Sanctuary Australia Foundation, 2011). For illustration, presently Yves contends of suffering from trauma and cries when he remembers the death of his family and refugees who still are in the Kakuma camp. This is also evident in his elaboration regarding how he managed to escape, and arrive in Kenya where on his way he used to pass over dead bodies. He claims that, he was seeing himself dead if it were not for God who helped him. The article does not have a particular format of narration, but utilizes the old mode of story telling design where each paragraph bears a certain experience (Sanctuary Australia Foundation, 2011). Besides, it does not have a primary source but is a personal narration featuring diverse experiences; though from the beginning to the end still maintains its thesis coupled with utilizing pictures in emphasizing the message. This article’s focus entails conveying to the readers dehumanizing experiences, which the refugees normally encounter while in their camps besides having lost their relatives and property. This is regardless of the hosting state claiming to have implemented the necessary security measures meant to ensure their safety, which is contrary (Sanctuary Australia Foundation, 2011). This is because the only people who attack them are the state’s police charged with the responsibility of guaranteeing them with safety. Therefore, compared to their war torn states, the condition do not have much difference except that the refugees are safe during the day. Emotive language in this narration coupled with pictures; mainly emphasize the severe experiences, which the narrator encountered while as a refugee. In each paragraph regarding a certain incidence, the narrator conveys the message in a manner to arouse emotions of the readers. This is via

Friday, October 4, 2019

Competitor Analysis- Mcdonald's Research Paper Example | Topics and Well Written Essays - 1000 words

Competitor Analysis- Mcdonald's - Research Paper Example It operates correspondingly through a chain of restaurants, company operated and franchised across the world. Michael Porter presented a framework for analyzing competitor. The key aspects that Porter discussed are Competitors objective, Competitors assumptions, Competitors strategy and his Capabilities. In simple terms one should analyze his competitor’s strengths and weaknesses to draft his own strategy. Although both the fast food giants belong to the same family, but have specialization in different nature of products served. McDonald’s are famous for their Hamburgers and other’s in the Burger family, while KFC specializes in fried chicken. Both the corporations have the same geographical reach in the world and strong brand recognition. To its added advantage McDonald’s is listed in the NYSE giving it room for more growth through access to an enormous fund pool (McDonald’s Official Website, 2011; Porter, 2004). Toady due to its rapid expansion M cDonald’s have its presence in 119 countries with an employee base above 400,000 worldwide. KFC on the other hand has similar presence but with an employee base little above 25,000. It may be small in size but has been the most successful fried chicken chain in the world. Due to his excellence in chicken products it has not faced any social issues till date. Chicken is the most consumed protein in the world with none social or religious restrictions placed upon it. KFC has faced certain protests from animal rights groups. McDonald’s has also seen the same from these organisations. On the contrary McDonald’s apart from animal rights organisation have witnessed many social and religious obstacles throughout the world. McDonald’s specializes in Hamburgers, but the fact that it is completely banned in Islam, Muslims across the world refuse to eat it. Therefore the company has limited its product range in the Muslim world. Further McDonald’s has faced i ssues with Hindus especially in India who refuse to eat Meat on religious grounds. This again has forced McDonald’s to cut back its product range. None of these issues have been faced by KFC, and hence it has a steady and strong growth trend across the world (KFC Official Website, 2011). KFC is a private corporation and is not listed as McDonald’s; its financial results are unavailable. Still its magnificent power can be witnessed as it is present in almost similar capacity and has maintained its strength in the Fast Food sector all over the world. Based on McDonald’s capacity to capture such revenues and the pace of its expansion, due to exposure to a massive fund pool being listed at the NYSE, it can be said that McDonald’s have overpowered many Fast Food networks on the planet. It can be advocated that KFC’s policy of slow expansion or its ability to have its corporate presence in many countries without being listed, is in itself a remarkable ac hievement. There is a huge possibility that such policy might change and in a situation of a price war between the giants, KFC has definitely the ability to challenge McDonald’s on all fronts. McDonald’s should show resilience in drafting strategies for corporate expansion; as such moves require a lot of investments. In case of any turbulence in the economic environment or KFC’s idea to get listed materializes, it would ring alarms towards McDonald’s to have in its grip a lot of liquidity so should it be in a price war situation with KFC. As McDonald’

Thursday, October 3, 2019

Outlining Career Goals Essay Example for Free

Outlining Career Goals Essay For this unit, you will write a 3-5 page paper (excluding title and reference pages) summarizing what you have learned about your chosen profession so far. It should be double-spaced, 12-point font, and use proper APA citations. Be sure you use the Writing Center and ask your instructor any questions before the assignment is due. See below for details. Incorporating your reading and research thus far in the course, write a 3-5 page paper (APA style), excluding title and reference pages, regarding your chosen profession. Your paper should include the following sections: overview of the profession educational requirements including any relevant certifications or credentials current issues relevant to your profession, summary of your career goals, and where you see yourself in 5 years. Your paper should include an introduction, topic sentence, supporting statements for each paragraph, and a conclusion. You will be graded not only on the content but your writing and format. Please see the project rubric located in the course syllabus. Outlining Career Goals Keyanna Retic Kaplan University Depending upon the size of the facility, location, and specialty, duties of a Medical assistant may vary. Medical assistant specialty is to complete all clinical tasks and administrative tasks in hospitals, physician offices, and other health care clinics. Their duties may include taking a patients vital signs and history, arranging appointments for patients, helping the physician with examinations, following physician orders and administering injections, and preparing blood samples for testing. When obtaining all the patients information, it is important for Medical Assistants to keep the patients information private and is not to be discussed with anyone but other physicians who are involved with the patients. They work in clean environments and relate with the patients, doctors and other medical professionals. Medical assistants are very busy and are required to complete a certain amount of tasks on a daily basis. They usually work 40 hours a week but some may work only part-time. There are different types of Medical Assistants and different duties depending on where the Medical Assistant practices. There are three types of medical assistants: administrative, specialized, and clinical. Administrative medical assistants are basically responsible for organizing all information in the facility. Specialized medical assistants deal with assisting in operating rooms, x-rays, help doctors administer eye care, instruct on contact lens usage, and work in all other types of specialized treatment centers. Clinical medical assistants mainly assist the doctors in the examination room and perform duties such as, drawing blood, administer medication, vital signs, change dressings, prep patients for x-rays and keeping work environment clean. Medical assistants have to learn how to multi-task. Sponsors believe that medical assistants are required to complete duties in a short period of time and learn how to keep up with all patients that they take care of and keep all important information all in the same hour. It may take some time getting used to but it is all a part of becoming a medical assistant. They also have to learn how to respond to the patients and keep in mind of the patients beliefs. There may come a time when medical assistants have to deal with mean and rude patients or even patients that are in a lot of pain, but that is why the medical assistant is there and certified for. Knowing how to deal with certain patients and their pain levels is a big priority in the medical field, so the best thing is to just have a mindset of calm and collective thoughts. Having the love and mindset for this job will make things so much easier and fun. I like anatomy and physiology. I like to read medical information and having the love in the medical field will help things run smooth and happy. On the job training is a faster way to become a medical assistant and it is possible to start a career in medical assisting that way although many people prefer to go through a training program or receive appropriate education. Typical medical assistant training programs lead to a degree or certificate, and last one or two years, respectively (QuinStreet, Inc, 2003-2012). The Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) is medical assistant programs that the medical assistants go through to receive internships at clinics or hospitals. Medical terminology, physiology and anatomy, medical law, ethics, and patient relations are medical courses to be taken upon medical training. Keyboarding, record-keeping, accounting procedures, and insurance processing are office training courses. First aid, laboratory and clinical procedures, and administering medications are taught to students in the program. But although there is no national licensing requirements, depending on the state that the medical assistant decides to work in, medical assistants may have to receive a license to complete certain duties. One of several agencies certifies medical assistants and it is very important to get certified if medical assistants decide to apply for entry level positions. My first priority in starting my career as a medical assistant is to become certified first. Setting goals is one of the best methods that I can do in order to achieve and become a medical assistant. As a medical assistant, a goal that I would like to accomplish is getting involved in activities such as the American Association of Medical Assistants. The AAMA offer education opportunities so that medical assistants can enhance their educational skills and it offers seminars to attend. Getting involved in programs can help lead to career improvements and getting involved is another goal I have set for myself to push me forward. I would also like to become certified in different fields. The more fields I am certified in, the more money I will make and have more job duties to perform. As I move forward in my career, I will make it my goal to push myself harder into taking on high quality task and responsibilities. I will work extra hard to get promoted and receive other opportunities in my field, like becoming office manager. I am prepared to learn new things and enhance my knowledge. If any opportunities come my way, I am open and acceptable to anything. I am willing to put forth effort my success and stay dedicated as a medical assistant. I can see a clear picture of myself in a physician’s office putting my knowledge to work and doing what I love which is helping others. I can see myself advancing and making everyone proud. I know that it will take some time for me to complete all that I need to but in the end it will be worth the wait. In 5 years I hope to settle into an office where I know I will retire from and be happy. But the main thing for me is, that I will go with the flow and according to my facility I work in. I will just have to make wise decisions and keep my head up. I will never settle for less and work really hard and accept everything that I know I deserve. If trials and tribulations get in the way, I know that I will need to keep pushing forward. Medical assistants have to learn how to multi-task. They are required to complete duties in a short period of time and learn how to keep up with all patients that they take care of and keep all important information all in the same hour. It may take some time getting used to but it is all a part of becoming a medical assistant. They also have to learn how to respond to the patients and keep in mind of the patients beliefs. There may come a time when medical assistants have to deal with mean and rude patients or even patients that are in a lot of pain, but that is why the medical assistant is there and certified for. Knowing how to deal with certain patients and their pain levels is a big priority in the medical field, so the best thing is to just have a mindset of calm and collective thoughts. Having the love and mindset for this job will make things so much easier and fun. I like anatomy and physiology. I like to read medical information and having the love in the medical field will help things run smooth and happy. References QuinStreet, Inc. (2003-2012). Healthcare careers: Your information resource for education, training, and schools in the medical and allied healthcare fields. Retrieved from www.health-care-careers.org/medical-assistant-career-training.html Bureau of Labor Statistics, U.S. Department of Labor, Occupational Handbook, 2012-13 Edition, Medical Assistant, on the Internet at www.bls.gov/ooh/healthcare/medical-assistants.htm Sponsors. (n.d.). Medical assisting career job and training information. Retrieved from www.awesomelibrary.org/medical-assisting-career.html

Wednesday, October 2, 2019

Residential Schools in Canada

Residential Schools in Canada The Canadian government and the Christian churches formerly introduced residential schools with the purpose of assimilating Indigenous children into Euro-Canadian culture. This research report will provide a brief background on the origination of residential schools in Canada. The report will examine the consequences of residential schools, the parties involved in negotiations, the outcomes of the negotiations and its impact on independent parties. Canadas first residential school- The Mohawk Institute located in Brantford, Ontario, opened in 1831. In residential schools, enrollment of girls started in the year 1834. In the eyes of the Bagot Commision, Mohawk Institute made the perfect model for all other schools. The commission also recommended separating Indigenous children from their families in order to accomplish an effective assimilation. In 1884, various modifications to the Indian Act of 1876 permitted the formation of residential schools across Canada. Simultaneously, traditional Indigenous ceremonies were prohibited by the Canadian government. By the year 1896, in totality, 45 residential schools were operating across the country. Such detrimental enforcements caused conflicts between the parties involved- the Canadian government, churches, and the Indigenous communities. Issues were to be discovered and negotiations were to take place between the parties. The Canadian Government The Christian Churches The Canadian government and the Christian churches are the parties that ignited the conflict with Indigenous people. Government funded the residential schools as it felt the need to civilize Indigenous peoples and controlling education served as the prime approach. In 1857, under the Gradual Civilization Act, Indigenous men who were 21 years of age, had to be literate in either English or French. Churches and key leaders like Sir John A. MacDonald (Canadas first Prime Minister) were set to end the cultural differences faced with the Indigenous communities. Just over 130 residential schools were active across the country from 1831 to 1996. Indigenous Communities Indigenous communities include Metis, First Nations (also known as Indians), and Inuit. The children of these communities were being converted to Christianity against their will. Not attending residential schools put the future of Indigenous families at stake. Next, the issues caused by the residential schools and issues faced by the Indigenous children and their families will be examined. Residential school system was responsible for cultural genocide. Historisca Canada, defines the term cultural genocide as, the intentional eradication and destruction of cultural artifacts and structures, the banning of cultural activities, and the obliteration of social structures rooted in unique cultures. Likewise, the prime goal of residential school system was to segregate Indigenous children from their families and communities in order to conform them into Euro-Canadian culture. The attempt of forceful assimilation caused Indigenous people to terminate their distinct legal, social, cultural, religious, and racial entities in Canada. This was made possible by compulsorily isolating Indigenous children from their communities and enrolling them in residential schools. Students were banned to speak in their mother tongue and perform their traditional art forms, such as dance and music. As residential schools were underfunded, the living conditions were very poor. The residential sc hools were getting overcrowded as The Gradual Civilization Act started awarding 50 acres of land to any Indigenous male who were willing to under the pressure of running a family, give up tribal membership. Residential students were facing starvation, and students suffered through abuse in terms of physical, emotional, and sexual, on a daily basis. The immeasurable damage caused by the residential schools resulted in intergenerational trauma that continues to affect Indigenous people even today. It is evident that there is a severe conflict between the parties; so did anyone try to initiate a negotiation? Or even bring forth the conflict publicly and speak up? The next section covers key people who publicized the conflict and initiated a negotiation. Key Influential People Dr. P. H. Bryce In 1907, Dr. P. H. Bryce was the first to officially without any bias examine the conditions of residential schools. In Canadas Department of the Interior and Indian Affairs, Dr. Bryce was the chief medical officer in the years 1904 to 1921. After having examined the conditions at residential schools, he announced that the Indigenous childrens mortality rate was approximately 42%. It was the first time in the history of residential schools that, the government was exposed of its suppression of statistics on Indigenous peoples health. It was extremely brave of Dr. Bryce to expose the government in his 1922 publication- The Story of a National Crime. Chanie Charlie Wenjack Chanies death had raised questions on the Indian education and its philosophy at the time. On November 17, 1966, a jury declared their verdict of holding an autopsy for Chanie Charlie Wenjacks death. Throughout 1960-1980s, residential schools had started to close down. In the year 1969, the agreement between the Canadian government and churches had officially ended. As a result, the Department of Indian Affairs was in charge for the remainder of schools running. With the immense responsibility in the hands of the Department of Indian Affairs, in 1979, the remaining 12 residential schools were evaluated. An initiation was in place by making school administration more culturally aware, keeping in mind the requirements of Indigenous children. Prime Minister Brian Mulroney The Royal Commission on Aboriginal Peoples was instigated by the respective Prime Minister Brain Mulroney, in the year 1991. The Royal Commission on Aboriginal Peoples consisted of seven commissioners who would generate a report regarding the effects of residential schools on generations. The final report was concluded in 1996. The report made 440 recommendations as to how the relationships between Indigenous people, non-Indigenous people and Canadas government could be resolved. As far as negotiation was concerned, the Royal Commission had proposed to take on the accommodative approach in order to keep peace and encourage mutuality in the future. During the 1980 and 1990s, previous students of residential schools held campaigns to get the churches and the government to acknowledge the schools exploitations and to receive some form of compensation. In the year 1998, a Statement of Reconciliation was finally issued by the Canadian government. The statement recognized the cruelties suffered by former Indigenous students by establishing the Aboriginal Healing Foundation. In an attempt of using the negotiation tactic of Give Something to Get Something, in 2003, the Alternative Dispute Resolution process was put in place. This process allowed for an out-of-court mechanism in providing compensation and psychological support. The Indian Residential School Settlement Agreement (IRSSA) In terms of negotiation, the residential school conflict deals greatly with the cultural context. When it comes to culture in negotiation, there are three main rules. First is to learn the other sides culture. Second, never to stereotype. Third is finding ways to bridge the culture gap. The third rule is exactly what the Canadian government was offering by establishing the Indian Residential School Settlement Agreement in 2007. Under the IRSSA, survivors of residential schools are offered compensation. Part of the IRSSA is the Common Experience Payment, which is paid out on the basis of how many years the victim has attended residential school. Not to forget the Independent Assessment Process through which every statement of sexual, psychological or physical abuse, was resolved on case-by-case basis. Truth and Reconciliation Commission of Canada (TRC) June 1, 2008, marked the establishment of the Truth and Reconciliation Commission of Canada (TRC). Reportedly, $60 million had been put aside for TRC. The TRC has been put in effect for a span of five years to manuscript the truth regarding the conditions of residential schools and rightly inform all Canadians. The TRC is a great platform for victims and their families to vocalize their experiences. Through national events held in different parts of the country such as Winnipeg, it becoming easier to raise public awareness of the truth. TRC is an effective tool in order to create a comprehensive historical record on the residential schools. It is the least to say that residential schools produced immeasurable damage by disrupting healthy Indigenous communities and causing long-term intergenerational problems. However, with the Indian Residential School Settlement Agreement and the Truth and Reconciliation Commission in effect both parties have come to peace with each other. Not to forget, the apology made by the former Prime Minister Stephen Harper in 2008, on behalf of the Canadian government to the former students of residential schools. It would be correct to say that Indigenous people no longer would feel like outsiders after seeing the recent progress made by the TRC. In 2015, in the final report of TRC Honouring the Truth, Reconciling for the Future, is officially the documentation consisting the awful experiences of the past residential school students. Keeping in mind the ultimate goal of resolving conflicts with the Indigenous communities, the final report states 94 Calls of Action. Having said that, their is great hope for the success of the Indian Residential School Settlement. References CBC News (2016, March 21). A history of residential schools in Canada. Retrieved from http://www.cbc.ca/news/canada/a-history-of-residential-schools-in-canada-1.702280 Historica Canada. (2015, December 31). Residential Schools in Canada: Education Guide. Retrieved from http://education.historicacanada.ca/files/103/ResidentialSchools_Printable_Pages.pdf Kennedy, Mark. (2015, December 14). Residential schools to blame for problems plaguing aboriginals: Truth and Reconciliation Commission. Retrieved from http://news.nationalpost.com/news/canada/residential-schools-to-blame-for-problems-plaguing-aboriginals-truth-and-reconciliation-commission Marshall, Tabitha (2016, September 29). Indian Residential Schools Settlement Agreement. Retrieved from http://www.thecanadianencyclopedia.ca/en/article/indian-residential-schools-settlement-agreement/ Rice, Joanna. (2011, March). Indian Residential School Truth and Reconciliation Commision of Canada. Retrieved from https://www.culturalsurvival.org/publications/cultural-survival-quarterly/indian-residential-school-truth-and-reconciliation Taylor, Adam. (2015, June 5). Did Canada commit a cultural genocide?. Retrieved from https://www.washingtonpost.com/news/worldviews/wp/2015/06/05/did-canada-commit-a-cultural-genocide/?utm_term=.90bc697961bf The Critical Thinking Consortium (2015, December 31). Background to residential schools. Retrieved from https://tc2.ca/uploads/backgroundbriefs/BBResSchools.pdf

The Role of Queen Guinevere in King Arthur and His Knights Essay

She is the most perdurable female figure in King Arthur and his Knights. Without her the suspense and the plot flow could not have been achieved. Her influence has enabled her to penetrate into men’s world a trait that distinguishes her from the rest of the women. Knights are referred to as the queen’s knights. We could say the same of the ladies who accompany the queen and keep the knights in good company (pg.52) .Queen Guinevere, as the King’s wife, is acknowledged by males. But despite her access to the Round Table, she has no legitimate power. She is a woman figure who can be discarded as desired. Her presence in the male dominated arena is a source of discord among them. She is resented as a threat to the bonds of men, an eventuality which will lead to the end of the Round Table. She is represented as a danger to the misogynist circle. Malory gives Guinevere a maternal character, whose love is expected to be impartial to her children, and in this case to her knights. By being the king’s wife, Queen Guinevere acquires a political and a symbolic duty in the kingdom, but this status does not exempt her from male’s contempt towards the female gender. All her attempts to improve her status are watered down by male rivalry. Queen Guinevere does not find pleasure in the male company. Love, the only benefit she could reap from men is given no room. Guinevere’s preference for Sir Lancelot creates animosity amongst the Knights of the Round Table. Her illegitimate affair is resented by Sir Modred as betrayal. The latter’s concealed jealousy towards Sir Lancelot turns into an open demonstration of loyalty to the King Arthur and eventually to unprecedented war. Queen Guinevere is a source of trouble among the Knights of the Round Tab... ... the male gender, for it is the only language men decipher with ease. Love, a probable ground on which men and women can converge is divisive and destructive to all those who turn to it in their efforts to bridge the gender gap. The capacity to conceive and give birth adds value to the women in Malory. Lady Igraine’s significance is only mentioned in relation to King Arthur’s birth. Through Galahad, Elaine’s importance is underlined, but all the glory goes to Lancelot and Galahad himself. Queen Guinevere is childless and this could be the reason why she is not appealing to King Arthur. The latter focuses his attention on Sir Gawain and Sir Lancelot as his possible heirs. Sir Thomas Malory’s female characters are centered on male ideals and traits. Women can only be considered in relation to heroic male actions, roles which they complement or defy.

Tuesday, October 1, 2019

Chilean Copper Mine

This 21 year old copper mine had gone through many other nature disasters like the 2010 earth quack. The cry went out to the government for help and their call was answered. The government stepped in and took control over everything from the company to the searching for these men. The area or location of where these miners had been working was 2,300 feet underground and over 3 miles from the entrance of the cave. The government did not have the equipment or the people need to conduct this type of search for the possible survivors.Outside organization came to the lad of he government to assist in the search. With them a labor force big enough to work round the clock looking was sent. Three large drills were sent to drill holes to last depth of the miners were deployed in the area of the mine. People volunteer to came help even if they had no training for this type of work. The voices of the families and friends of the miners were heard around the world. This turned Into a joint govern ment search the Likes of which have never been seen before.In this area mining is the major part of the economy and the miners are the main source of income for their families. If they were not still living in the mine this would have impacted the families more than anything. To lose their husband or dad would be an emotion toll that no one should ever have to go through. During this time the company did not do anything to help the families or the search for the miners. This type of action had been seen before by this company Just a few years earlier. The owners Just set back and let everyone else do all the work and send money on the rescue of the men that were trapped.The last time that the mine had claimed a life of a miner the company had to pay $10,000 to the family ordered by the court. The government assisted with those families by giving them $540 a month in support. Even in a smaller country like Chile that is not very much to a whole family to live one. The same company wa s doing It again by not supporting to taking care of the families because of the court, they were also ordered to close the mine until all safety issues what were pointed out in the safety investigation was corrected.The employees of his company knew that the owners cared more about the revenue that the money was bring in then it did about their lives. The mine was only close for a short period of time and reopened with very little done about the safety issues address in the investigation. President personally took control of all the search operations because of all the media attention it was getting. He did not want the world view of his country to look bad. With the government and many other organizations helping miners were found to be still alive in a part of the mine.The world media was directed to the recovering of the miners. It took a few more days to drill a hole big enough to bring the men to the surface. When they finally made it above ground they were in very poor health . There were some medical issues that had to be address right there on site from surgery to dental work. The men and their families were showered with gifts. After this major incident then men and their families took trips and got to enjoy the things they would not be about to have if they would have dies in that mine.When they returned to their former lives as miners they could not get work. Companies were afraid they would report them for having unsafe working condition. Also the men had a law suit against the company they originally worked for and this added to the fear the companies had. The company faced a lot of charges that were eventually dropped. There were many things that could have been handled better by the company. In the beginning then they knew the names of the men that were not accounted for they should have sent a company spokesman to the implies to inform them of what had happen.They should have kept them in the loop of everything that was going on taken care of t hem until they knew more about the status of the men's lives. The owners of the campy should have been the ones taking control of the search not the government. They could have asked for help to the search, but they should have been there. Safety issues should always be taken care of, but in some counties they don't have the organizations we do like OSHA. The lake of support from the company should have never been a issue during this incident.

Communication Unit Essay

To build relationships – by smiling, waving or simply saying hello when building a relationship with a new child, new member of staff or new parents settling into our setting. †¢Maintaining relationships – by simply saying hello or goodbye to people and children in our setting is maintaining a relationship which involves a lot of our language and communication use. To gain and share information – which helps us in the way we work. Information we gain and share not only comes from the children but from the parents, families, colleagues and other professionals. †¢To gain reassurance and acknowledgement – by giving children praise, physical reassurance, making eye contact or showing interest in what activity they are doing as well as providing colleagues with reassurance and acknowledgment in sharing new ideas and information. To express needs and feelings – this includes colleagues, parents and children as we need to be able to express our n eeds and feelings in order for needs to be met and for the effective running of the setting. †¢To share ideas and thoughts – this includes colleagues, parents and children such as creative ideas and thoughts. (A. C 2) It is important to establish good relationships with children, parent, colleagues and other professionals to ensure the effective running of our setting which allows for us to plan and meet their individual needs. Those with good communication skills such as body language, facial expressions and ways in which others listen and talk to you, will have strong relationships with parents, colleagues, children and other professionals. Some ways that communication affects relationships are: †¢Sharing and gaining information – as we need to be able to share and gain information to help the effective running of the setting which may include information on how the child is feeling, what interests them, any information to do with their health and welfare such as any allergies, or conditions i. . asthma, learning needs i. e. referrals to speech and language therapist. †¢Settling in – as children would feel uncomfortable settling in until they are comfortable with us which means that finding ways to communicate with the child is important to start building a relationship with them which will help settle them. It is not only the child who may find it hard but their parents also so it is important to find ways to communicate with the parents to build a relationship where they have total confidence and trust in us to care for their child. Supporting children’s play and learning – this depends on the quality of the relationship between adult and child as children play and learn more effectively when they are relaxed and comfortable with those around them. They will also benefit from playing and learning activities with adults through good communication which can allow adults to help them learn new vocabulary, develop different concepts and express ideas. †¢As children get older they will move between different setting s s uch as from day nursery to nursery school which means they will be around different carers during a day. This can be made easier if all adults involved share a good relationship which allows them to communicate easily. †¢Effective teams – as we often work with other professionals it is important for us to work well together and build strong professional relationships as the quality of relationships with other professionals can be enhanced or threatened depending on how we speak to them, react to their ideas or suggestions and the tone in which we speak to them. It is important to have a good relationship as if the relationship has broken down then the quality of service for children and their families is likely to be less effective. Outcome 2: Be able to meet the communication and language needs, wishes and preferences of individuals (A. C 1) This will be seen in observation. (A. C 2) There are a number of factors that early years workers need to consider in promoting effective communication with others as it is essential to consider different communication methods which are the right communication style, although most of our communication is based on face to face interactions there are certain factors we need to consider when using this communication style such as: Environment which is important to think about the location as in a busy and loud environment it is hard to communicate and have a conversation such as for parents and young people we may choose a quiet place whereas with toddlers and young children we need to provide a welcoming and friendly place. Proximity, orientation and posture which helps us to be sensitive towards other peoples needs such as children who we may have a strong positive relationship with may feel better having us close to them but with children who we do not know this might scare or push them away which also requires us o be observe when communicating. Also how to position your body when communicating as to not be so direct when standing right in front of a child or adult as this makes it uneasy to break eye contact which could make the encounter uncomfortable where standing at a slight angle allows it to be less direct and at ease to break off eye contact, although it is not only how you position your body but o n posture also whether standing or sitting as you do not want to seem bored by maybe being slouched down. It is important to think about what signals we give out. Listening skills which is also known as active listening which requires not only listening but observing body language, gestures, facial expressions and other signals that are being sent out by the child or adult. By giving your full attention to the other person is not just listening to what they are saying but on how they say it which is important when encouraging young children’s speech and dealing with parents. Time it is important to not rush communication as children and adults need time to think of how to respond and what they would like to communicate in conversation. A. C 3) This will be seen in observation. (A. C 4) This will be seen in observation. Outcome 3: Be able to overcome barriers to communication (A. C 1) Communication is based on sharing and is important to remember when promoting effective communication is that not everyone shares the same views and experiences such as childhoods, culture, family background or linguistic knowledge. Therefore we can not be sure that our own personal styles of communication will be effective. A number of factors that can affect people’s communication are: Culture and family background affects the way in which people communicate as in some cultures eye contact is interpreted differently and is not essential in the way they communicate as well as family background as each family is different and share their own ways of communicating together such as children who hear bad language at home and repeat it not realising or a child who hears more than one language at home. Some children may come from a loud and confident family whereas another may come from a shy and timid family which affects the way they communicate in childhood and in adulthood. Personality can affect the way in which children and adults communicate as early on we can see children who are more daring and outgoing yet they may not have developed language. Identifying and observing a person’s personality is important to communication as a child or adult may seem not interested or bored where it is actually they do not like to speak in groups or to people they do not know. Literacy which involves reading and writing as some may have developed these to a higher level whereas others may find them difficult for different reasons such as learning difficulties or language barriers. ICT knowledge which involves sending and receiving emails, having internet phone conversations or accessing and uploading photos or video clips. Although some people may share them same difficulties they may have with literacy and may or may not prefer this type. Confidence and self-esteem are the main factors in the kinds and styles in which people communicate which could lead on from previous experiences they have encountered such as a child was made fun of because they said or spelt a word wrong so in later life they avoid spelling and writing, where a child who listens may become a confident adult who will share their opinions and views. A. C 2) Some potential barriers to effective communication are: Information the sender may want to send but have language difficulties and is unable to express themselves in spoken or written forms. They may also not understand others needs. ( Encoding as the sender may send out an inappropriate method of communication such as a written formal le tter rather than a verbal conversation. The sender could also may have difficulty in choosing appropriate words or use an inappropriate tone of voice. The sender may write illegibly or have language difficulties and are unable to express themselves. ( Transfer such as emails may not be received, post may go missing, background noise may interfere, verbal or written messages sent through children may not come across fully, voice mail may not be listened to by recipient or verbal messages sent by an adult may not come across fully. ( Reception as people suffer from hearing difficulties they may not realise that the communication was meant for them or a person with a visual impairment may not be able to see facial expressions. Gestures or written messages clearly. ( Decoding the recipient may not understand or hear the message correctly because of language difficulties, may not have the time or experience to fully understand the intended message, their past experiences influence how they receive and interpret messages, the relationship between sender and recipient may influence communication whether the sender is someone the recipient does not know or the recipient may be distracted and not listen fully to the message. ( Feedback may not be seen which means the sender may not realise that there are difficulties in their method of communication, they may not show any facial expressions or may interpret the recipient reaction wrong. ( Response may not be sent back and the message has not been received or fully understood or the sender may respond negatively as method of communication is misunderstood or unclear. (A. C 3) This will be seen in observation. (A. C 4) This will be seen in observation. (A. C 5) There will be a time when extra support may be needed to share effective communication with a child or adult and to meet their needs which include: Speech and Language Services which we may need the support of such as speech and language therapists who help us find was of communicating with children and young people. They would also provide us with support, guidance and suggestions of resources we can use to help aid us in communicating with children and young people such as the picture exchange communication system (PECS) or provide training in visual systems like makaton. Speech and language therapists work closely with infants, children and adults who have various levels of speech, language and communication problems. They would also work with people who have swallowing difficulties. They would assess the clients needs before developing individual treatment programmes which would enable the client to improve as much as possible involving families, carers and teachers. Speech and language therapists usually work as part of a multidisciplinary team with other health professionals such as doctors, occupational therapists, psychologists and physiotherapists and may also liaise with professionals in education and social services. Speech and language therapists job responsibilities include: †¢ identifying children’s development †¢ Identifying their speech and communication difficulties/disorders †¢ Assess and treat swallowing and communication difficulties caused by congenital problems like cleft palate or acquired disorders from a stroke or injury †¢ Devise, implement and revise treatment programmes †¢ Monitor and evaluating clients progress Advocacy Services as part of the united nations convention on the rights of the child we are obliged to share information with children and young people on matters that are important to them. The child would then be assigned an advocate who’s job role is to put forward the child’s best interests and to relay to others the feelings and needs of the child or young person. Advocates are particularly essential for children and young people who are in local authority care or for children and young people with communication difficulties. One type of children’s advocate represents or gives voice to an individual or group whose concerns and interests are not being heard. A child advocate will try to prevent children from being harmed and may try to obtain justice for those who have already been injured in some way. A child advocate may also seek to ensure that children have access to positive influences or services which will benefit their lives such as education, child care and proper parenting. Another form of child advocacy happens at the policy level and aims at changing the policies of governments or even trans national policies. These advocates do lobbying, policy research, file lawsuits and engage in other types of policy change techniques. Outcome 4: Be able to apply principles and practices relating to confidentiality (A. C 1) Confidentiality is data protection and is about respecting people‘s right to privacy and keeping information safe which they have provided and not share with other people or pass on personal information about the families and children you are working with, except when it is in a child’s best interest to do so e. g. here are concerns about a child’s welfare as they are showing signs of abuse so I would approach my boss or manager about it but not discuss it with anyone else unless it concerns them or if a parent has asked for the contact details of another child’s family where I could not give that information as I do not have consent to give it out nor do I have access to such information. Otherwise as a main rule it is essential to consider all gained inf ormation as confidential. Most settings have a confidentiality policy to help ensure that this applied which all employees MUST read and apply to their work. Congeniality is very important when working with children and young people that there is a legislation that covers all the stored information. That legislation is Data Protection Act 1998. The Data Protection Act 1998 covers both electronic records and paper based records. It strictly regulates the keeping of records, passing of information and the storing of data. The act was created to protect people’s confidential and personal information from being shared without consent. Any work settings that collect and store information about children, young people and their families must register with the Data Protection Commission and anyone who has access to any of the information must follow the acts principles. All information stored must also be up to date and access secured. (A. C 2) This will be seen in observation. (A. C 3) When working in early years settings parent and children have a right to confidentiality although there may be some times when the need to maintain confidentiality will be breached if disclosing concerns such as if there are concerns about a child’s welfare e. g. abuse. Where abuse of a child or young person is suspected all settings should have a designated person/s to deal with child protection issues. If you have concerns that a child is being abused it is our job to disclose this information to the designated person of the setting unless you think by disclosing the information will put the child/young person in further danger which can be very hard to work out so having colleagues to discuss this will help you come to a quick and more accurate conclusion. This can become very difficult if you feel that there is a child or young person abuse issue and the designated person thinks that there isn’t. I think if you have a doubt then it is better to be safe than sorry and maybe monitor the child gathering more information but if the child is in significant danger then report it to the safeguarding board immediately. Parents will have had a copy of the child protection policy which states that information regarding every child will be disclosed if it is deemed that any child is in significant harm or danger which gives us the right to report any kind of abuse to the safeguarding board without the parents, carers or guardians permission. However it is important to follow the right steps whilst reporting a case of abuse or a suspected case, we need to gather the correct information such as if a child or young person discloses information to you do not promise to keep a secret because we will have to disclose the information given and this will make the child think that they cannot trust that person anymore as they trusted you in the first place to disclose the information. Also a main feature of sexual abuse is that the abuser asks the child to keep this a secret between them. Breaching confidentiality is very serious and most settings have a procedure in which you should follow in the case that breaching confidentiality arises. Information should be passed quickly and directly to the person in charge of dealing with such concerns although confidentiality is still upheld so that other staff, parents, etc do not know anything about the concerns UNLESS they do need to know.